When I try to register my details, I get an error message:
"That email address has already been registered". What's the go? This means that someone (maybe you) has already registered
that email address on News Online. To find out the password of this email address,
click here and enter your email address and hit
the go button. This will email the password to your email address.
I'm a McMedia subscriber and I've entered my username and
password and I get an error message: "That email address is not registered
in our database". Who should feel my wrath? McMedia subscribers must register their details on News Online before they
can gain free access. To register your details click
here. If you have registered, and you still get the above error message,
that email address does not match the email address that you registered, check
for typos. Email newsonline@mcmedia.com.au
for further assistance.
When I try to log on, I get an error message: "Your
email and password combination do not match?" To check your password, click here. Follow
the instructions, and your password will be emailed to you.
I have registered as a FREE guest, what do I get from your
site? Guests have free but restricted access to our site. You can access the following
pages:
I've changed my some of my personal details, such as address
and phone number, how do I update my details online? Your "personal profile" can be accessed by clicking on the "profile"
link after you have logged on to News Online. The link appears near the welcome
message at the top of the page. NOTE: This information is not available to the
public, only you or News Online administration can access and change these details.
The only piece of information you can't change is your email address. If you
would like to change your email address, email newsonline@mcmedia.com.au.
Hey, I noticed that you guys put members' birthdays online,
but I missed out. How can I get some birthday action? To have your name included in our birthday section when your birthday rolls
along, edit your "personal profile". You can access your "profile"
link after you have logged on. It appears at the top of the page near the welcome
message. Call up your personal details, enter your birthday and hit submit.
How do I find an article from last week? The search box on Shepparton News Online only searches articles that are
current. That is, articles that appeared in the latest edition. To search our
archives, go to http://archives.mcmedia.com.au
and log on. Our archives site is user-pays, so to pay for access click on the upgrade
link that appears after you have logged on.
I belong to a school or library, do I have to pay? No. Schools and libraries qualify for full free access. Email newsonline@mcmedia.com.au
to make inquiries about access arrangements.
I'd like to put a big ad on your site, who should I contact? Contact the Shepparton News advertising department: Phone +61 3 58 312 312
or email advert@sheppnews.com.au.
Someone has commented on a story, and I find it objectionable,
who should I contact? Email newsonline@mcmedia.com.au
or phone +61 3 5820 3274.
Oooops! I've spotted an error on your site, who should know
about this? We welcome corrections. To let us know about corrections, please use this
link.
I'd like to submit a letter to the editor of your newspaper?
Can I do that through this site? Yes you can. Click here.
Hey, a friend of mine told me about an article that appeared
in the newspaper, but it isn't online. Where is it? The bulk of newspaper content appears online, but technical and legal restrictions
prevent us from bringing you everything in our printed edition. Content in the
newspaper that does not appear online includes wedding photos, graduate photos,
Kids Pages, and content exclusively from our wire services provided through
AAP.
I've noticed that some stories have "Online Extra"
where the by-line should be, what does this mean? Online Extra on a story means that it does not appear in our printed edition,
it's a bonus for our online users.
I've got a cool website, can I get it in your "Links"
section? Yes, you can, but the website must be cool. Email the details to newsonline@mcmedia.com.au.
If your question is not in this list, or the above solutions
do not help, email newsonline@mcmedia.com.au
or phone: +61 3 5820 3274.
